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Documentation Index

Fetch the complete documentation index at: https://help.rytz.com.au/llms.txt

Use this file to discover all available pages before exploring further.

This page covers how to access RYTZ — both first-time sign-up and returning sign-in. If you’re brand new and just looking at the docs without an account, start here to create one first.

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Three sign-in options

Email + password

Standard form. Email address + password. The most reliable option if you sometimes use the platform on devices that don’t support OAuth.

Magic link

Email-based passwordless login. Type your email; check inbox; click the magic link. The link signs you in for that session.

OAuth — Google or Microsoft

Sign in with your Google or Microsoft account. No separate RYTZ password to remember. Available wherever you can sign in to those accounts.

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First-time sign-up

1

Go to app.rytz.com.au

Land on the sign-in page. Click Create account.
2

Choose a sign-in method

Email + password, magic link, or OAuth. Pick whichever suits.
3

Verify your email

Email + password sign-up sends a verification email. Click the link in the email to confirm.For magic-link or OAuth sign-up, email verification is implicit (the link itself confirms the email).
4

Complete the onboarding wizard

First sign-in lands you in the onboarding wizard. It captures the basic shape of your matter — jurisdiction, matter type, parties, children, FV disclosure (if any).The wizard takes 10–20 minutes. You can save and resume.
5

Land on the dashboard

After the wizard, you arrive at the dashboard (see overview). This is your home screen.

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Returning sign-in

1

Go to app.rytz.com.au

The sign-in page recognises returning sessions where possible.
2

Pick your method

The platform remembers which sign-in method you used last time and offers it first. You can switch methods at any time.
3

Land on your last surface

Returning sign-in usually drops you back where you left off — the dashboard, a draft you were editing, or wherever you closed the browser tab last time.

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Forgotten password

If you used email + password and forgot it:
1

Click 'Forgot password' on the sign-in screen

The link goes to the password-reset page.
2

Enter your email

The platform sends a reset link to the registered email.
3

Click the reset link in the email

Opens a page where you set a new password.
4

Sign in with the new password

The new password is active immediately.
If you can’t access the email registered with your account, contact tech@rytz.com.au for manual recovery — the platform doesn’t allow self-service email changes for security reasons.

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Two-factor authentication (2FA)

Two-factor authentication is strongly recommended for any RYTZ account holding active matter data. Enable it from Settings → Security. Two methods:
  • Authenticator app — Google Authenticator, Authy, 1Password, Bitwarden. Standard TOTP.
  • SMS — code sent to a registered phone number. Less secure than authenticator app (SIM-swap attacks); use only if authenticator app isn’t an option.
Family-violence note. If you are in a family-violence situation and concerned about device monitoring, consider whether 2FA via SMS is safe for you. SMS messages may be visible on a shared or compromised phone. Authenticator-app 2FA on a private device is preferable in this scenario. The platform’s Security page covers this in detail.

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Multiple devices

You can sign in to RYTZ from any number of devices. Each session is independent — sign-in on your laptop doesn’t affect sign-in on your phone. The platform tracks active sessions in Settings → Security. You can sign out remote sessions if you suspect unauthorised access.

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Sign-out

Sign out from the user menu (top-right of any page) → Sign out. For shared devices, sign out before leaving the device. The platform’s session-keeping defaults to 30 days; on a shared device, that’s 30 days of access for whoever uses the device next.

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Family-violence safe-exit

For users with FV disclosed in their case file, the platform shows a Safe-exit button (top-right of every screen). One click closes the platform and clears the browsing trail for the current session. The button is for moments when device monitoring is a concern and you need to leave the platform without it being apparent in the device’s recent-activity log. If you’re not in this situation, the safe-exit button is hidden by default. You can enable it manually from Settings if you want the function as a precaution.

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Trouble signing in

Common issues:
IssueFix
Magic link not arrivingCheck spam folder. Magic links go from auth@rytz.com.au
Magic link expiredMagic links last 15 minutes. Request a new one.
2FA code not workingCheck the device’s clock is synchronised (TOTP relies on accurate time). Try the next code.
OAuth failsTry a different sign-in method. OAuth issues are usually provider-side and resolve within a few minutes.
”Account not found”Email might be different from the one you registered with. Try variations or contact support.
For anything not solved by the table, contact tech@rytz.com.au.

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What’s next

The dashboard

What you see immediately after signing in.

Setting up your case file

The first-time onboarding wizard.

Settings

2FA, sessions, password management.

Security

Account security best practices including FV-safe-exit setup.